本书为高校城市轨道交通专业教材，内容包括城市轨道交通文化、票务、站点信息、出入闸口、车站安全、站台候车、突发情况应急反应、国外城市轨道交通纵览、城市轨道交通管理、城市轨道交通法律法规等十章内容。本书知识点新颖全面，同时配套外教朗读音频，可作为专业基础课教材和相关从业人员参考书使用。

Chapter One  Metro Culture 001
Unit 1　General Introduction of Chinese Metro System 001
Unit 2　Current Situation of China's Metro 006
Unit 3　Metro Service Requirements 011

Chapter Two  Ticket Service 017
Unit 1　Introduction of Tickets 017
Unit 2　Selling Tickets 022
Unit 3　The Excess Fare 028
Unit 4　Ticket Policy 032

Chapter Three  Information Signs of Metro Stations 037
Unit 1　Signs in Metro Station 037
Unit 2　Station Names and the Distance 041
Unit 3　Introduction of Facilities for the Handicapped 047

Chapter Four  Metro Turnstile Entrance and Exit 052
Unit 1　Turnstiles and Other Facilities 052
Unit 2　Contraband 057
Unit 3　Safety Inspection 062
Unit 4　Emergency 066

Chapter Five  Metro Safety 072
Unit 1　Metro Exterior Safety 072
Unit 2　Station Interior Safety 078

Chapter Six  Waiting on the Platform 084
Unit 1　Metro Schedule 084
Unit 2　Getting On and Off the Train 089

Chapter Seven  Emergency Response Guide 095
Unit 1　An Earthquake in a Metro Station 095
Unit 2　A Fire in a Metro Station 098
Unit 3　An Explosion in a Metro Station 102
Unit 4　An Accident in a Metro Station 105
Unit 5　Other Situations 109

Chapter Eight  Foreign Country Metro Outlook 112
Unit 1　The Metro System in Developed Countries 112
Unit 2　The Metro System in Developing Countries 120

Chapter Nine  Metro Service Management 127
Unit 1　The Operations Features of Railway Transport 127
Unit 2　Safety Management Modes 131
Unit 3　The Content of Metro Station Management 136

Chapter Ten  Metro Laws and Regulations 141
Unit 1　Classification of Metro Accidents 141
Unit 2　Traffic Accident Disposal 149
Unit 3　Safe Operation System 155
Unit 4　Metro Emergency Response Plan 162

附录　地铁附属设施及公共标志英语翻译一览表 169

参考文献 177