Chapter 1 Basic Knowledge of Business English Letter Writing
商务英语书信写作基础知识
Ⅰ．The Aim of Learning Intemational
一、学习国际商务英语的目的
Ⅱ．The Keys of Learning Good Business English
二、学好商务英语的关键
Ⅲ．The Thirteen Trade Terms in Intemational Trade
三、国际贸易中的十三种贸易术语
Ⅳ．Structure of Business English Letters
四、商务英语书信的结构
Ⅴ．The Ways of Using the Writing Parts and Their Standardized Designs
五、书信各部分的书写方法及标准设计

Chapter 2 Business Writing and Envelope Addressing
商务书信和书写信封
Ⅰ．The Seven Principles of Writing English Business Letters
一、书写英语商务书信的七个原则
Ⅱ．The Styles of Business English Letters
二、商务英语书信的格式
Ⅲ．Ways of English Envelope Addressing and Their Standardized Designs3
三、信封书写的方法及信封的标准设计
Ⅰ．The Styles of English Envelope Addressing
四、信封书写的种类

Chapter 3 Establishing Business Relations
建立业务关系
Ⅰ．The Origin of Establishing Business Relations
一、建立业务关系的理由
Ⅱ．The Channels of Establishing Business Relations
二、建立业务关系的渠道
Ⅲ．Leaming Some Situations before
Communicating with the Customers
三、与客户沟通前熟悉情况
Ⅰ．Letter Examples
四、信件实例

Chapter 4 Inquiry， Offer and Counter-offer
询盘、报盘及还盘
Ⅰ．Inquiry
一、询盘
Ⅱ．0ffer
二、报盘
Ⅲ．Non．firm Offer
三、虚盘
Ⅳ．Counter-offer
四、还盘
Ⅴ．Declining the Counter-offer
五、拒绝还盘

Chapter 5 Placing Orders订货
Ⅰ．The General Procedures of Transaction
一、交易洽商的一般程序
Ⅱ．The Writing and the Requirements of the Ordering Letter
二、订货信的书写与要求
Ⅲ． Examples
三、实例

Chapter 6 Letter of Credit信用证
Ⅰ．The Function of Letter of Credit
一、信用证的功能
Ⅱ．The Procedures of Payment Effecting by L／C
二、信用证的支付流程
Ⅲ．Some Main Contents of L/C
三、信用证的几个主要内容
Ⅳ．The Classification and the Kinds of L／CS
四、信用证的分类和种类
Ⅴ．The L/C Checking
五、信用证的审核
Ⅵ．Granting Amendment to UC
六、同意修改信用证
Ⅶ．Requesting Extension of L/C
七、请求展延信用证
Ⅷ．L/C Checking and L/C Amending
八、审证与改证

Chapter 7 Shipment装运
Ⅰ．Intemational Goods Transportation and Goods Shipment
一、国际货物运输和装运
Ⅱ．Kinds of Transportation in International Trade
二、国际贸易运输的方式
Ⅲ．Urging the Delivery of the Goods
三、催交货物
Ⅳ．Shipping Advice
……
Chapter 8 Payment Effecting付款
Chapter 9 Insurance保险
Chapter 10 International Tendering 国际招标
Chapter 11 Invitation邀请函
Chapter 12 Resume and Job-application Form 简历与求职表
Chapter 14 Specimens of Documents in International Trade
外贸单证范例
Chapter 15 Contract合同
Chapter 16 400 International Business
English Sentences
国际商务英语400句
附录1 历届外贸英语口语试题题型
附录2 历届外贸英语试题题型
附录3 历届外销员从业资格外经贸英语试题题型
Keys to the Exercises练习答案