《职场英语》是为大学在校生编写的实用性英语教材，旨在帮助学生在用英语交流的不同职场中建立信心，启发和创造环境，通过口语表达和讨论设定话题，接触到较正式的、用于各种职场的实用英语。本教材应用面广、实用性强，符合教育部大学英语教学改革工作所确定的加强实用性英语教学，全面提高大学生英语应用能力的教改方向。本教材由10个单元组成，内容涉及信函写作、商务会议、谈判、求职面试等与职场英语相关的各个方面。各单元均由情景对话、背景知识和实践练习这三部分构成。实践练习包括口语练习和书面练习，力求将课堂知识应用到实际，成为本教材改进增强的重点之一，也不失为其亮点之一。

001 Unit 1Job Interviews Useful Words and Expressions / 002 Section A Preparation / 003 Text A How to Prepare for a Job Interview / 003 Text B Don’t Give Answers， Tell Stories / 004 Section B Possible Problems / 007 Text A Are You Over-Preparing for Your Interview / 007 Text B Topics to Avoid for Job Interviews / 009 Section C About Salary / 011 Text A Salary Negotiation / 012 Text B When and How to Disclose Your Salary Requirements / 013 Section D Interview Taboos / 015 Text A Ten Things Not to Say in a Job Interview / 015 Text B Please Don’t Do These Eight Things in an Interview / 017 023 Unit 2Business Etiquette Useful Words and Expressions / 024 Section A Telephone Etiquette / 025 Text A Business Telephone Etiquette/ 025 Text B Tips for Great Business Phone Call Etiquette / 026 Section B Reception Etiquette / 029 Text A How to Receive Visitors and Behave with Them in Your Office / 029 Text B How to Behave as a Visitor or a Guest / 031 Section C Meeting Etiquette / 033 Text A Meeting Etiquette / 033 Text B Business Meetings / 035 Section D Table Manners / 037 Text A Business Lunch Etiquette in China / 038 Text B Mind Your Table Manners / 039 045 Unit 3 Personal Letters Useful Words and Expressions / 046 Section A Job Hunting / 047 Text A Strategies and Techniques for Job Search Success / 047 Text B How to Write an Application Letter / 049 Section B Recommendation/ 051 Text A How to Make a Recommendation Request / 051 Text B Recommendation for Employment / 053 Section C Resumes / 056 Text A Resumes / 056 Text B Functional Resume / 058 Section D Leave and Notification / 061 Text A How to Write a Leave of Absence Letter / 061 Text B Notice / 062 068 Unit 4Business Letter Useful Words and Expressions / 069 Section A Invitation / 070 Text A Business Invitation Letter / 070 Text B Friendly Invitation Letter / 071 Section B Certification / 073 Text A How to Write a Certification Letter / 073

刘洪娇（1984-），硕士研究生，现任沈阳大学外国语学院讲师，研究方向为外国语言学及应用语言学，以及跨文化交际。主持、参与多项省级课题，出版专著一部。