《导游英语》系统地介绍我国地理、历史、宗教、古建、民族民俗、饮食、土特名产、旅游资源、中国旅游分区以及旅游礼俗，共有12个模块，每个模块包括听力训练、情景对话、阅读理解、应用写作、实训练习和知识链接6大部分。《导游英语》图文并茂，编排灵活，内容新颖且紧扣行业特点和发展需求，形式多样，从外语学习的角度将听说读写技能与话题有机结合，不仅有山，还有实训项目，在深化导游语言服务技能的基础上突出英语应用能力的培养。

Part IWork Procedures of Guide Service

Unitl Pick-up Service

Lesson lMeeting at the Airport

Lesson 2Welcome Speech.

Lesson 3 0n the Way to the Hotel

Unit 2 Check-in Service

Lesson 2 Guest Registration

Lesson lOn the Way to the Scenic SpotPart IWork Procedures of Guide Service

Unitl Pick-up Service

Lesson lMeeting at the Airport

Lesson 2Welcome Speech.

Lesson 3 0n the Way to the Hotel

Unit 2 Check-in Service

Lesson 2 Guest Registration

Lesson lOn the Way to the Scenic Spot

Lesson 2Scenic Spot Introduction

Lesson 3Retuming Service

Unit 4 Additional Services

Lesson l Shopping

Lesson l Checking Out Service.

Lesson 2 Departure Service

Part 2 Handling of Tourists SpecialRequests

Unit 6Handling of Special Request

Lesson lHandling of Special Requestsin Accommodation.

Lesson 2 Handling of Special Requestsfor Diet

Lesson 3Handling of Special Requestsfor Shopping .，.

Lesson 4 Handling of Special Requestsfor Entertainment

Unit 7 Handling of Other SpecialRequests

Lesson lHandling of Special Requeststo Visit Relatives and Friends .

Lesson 2 Handling of Special Requeststo Ask Relatives to Join Tour

Lesson 3 Handling of Special Requests to Quit Travel

Lesson 4 Handling of Special Requeststo Extend Travel Time.

Part 3 Dealing with Problems andAccidents

Unit 8 Handling Lost Items

LeSSon 2LOSt luggage

Lesson 3Lost Money

Unit 9Being Sick

Lesson lHandling of Tourists CommonIllnesses.

Lesson 2Handling of Tourists CriticalIllnesses

Unit 10 Travel Security Services

Lesson lTraffic ACCident

Lesson 2Fire Accident

Lesson 3Food POiSOning

Part 4Tour Guide Speech

Unit 11A Speech on Palace Museum -Beijing Palace Museum

Unit 12A Speech on Mausoleum - TheMuseum of Terracotta Warriors and Horses

Unit 13A Speech on Gardening - TheHumble Administrators Garden

Unit 14A Speech on Temple - ShaolinTemple

Unit 15A Speech on History Museum -Shaanxi History MuseUm

Unit 16A Speech on Mountains - MountHuangshan

Unit17A Speech on Water Scenery - theThree Gorges of Yangtze River

Unit 18A Speech on Natural Reserves-Wolong Nature Reserve

Unit 19A Speech on Climate - Climate inChina

附录

附录A旅游标志的专门用语

附录B著名旅游景点名称的英语表达

附录C各地旅行社( TravelService)名称英语表达

参考文献

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